Why We Ask About Your Floor...

We're not just being nosy.

When you buy a work chair from us we'll always ask a question or two about your work environment...especially the floor.

Why? Because if your chair is fitted with the wrong casters, you're not going to be as happy — and neither is your floor!

Most people don't realize that the industry standard caster is designed for industrial-grade office carpeting. (With today's sophisticated ergonomic chairs, those hideous plastic mats are finally becoming obsolete!)

Don't try this at home

So what happens when you use those hard plastic casters on, say, a hardwood floor? Two things, both of them bad:

One, they severely mar your beautiful floor. And two, your chair flies across the room when you push away from your desk.

When the Aeron chair was first introduced, I made the mistake of overlooking the casters on the one I brought home. I got the chair perfectly adjusted and then pushed away to get up. I didn't stop until the chair hit a lovely cherry cabinet about six feet away. The Aeron was fine, of course, but it left a nasty dent in the soft wood. Ouch.

Soft casters for hard floors and big casters for deep carpets

For non-carpeted floors you should always get the coated casters. These rubberized wheels hug the floor the way new tires hug the road. No more "ice rink" syndrome. And they don't scratch either.

Plusher carpeting also presents a problem for the standard casters. They dig in, making it awkward or downright difficult to move around.

For deeper carpets we have special larger casters that are 3" in diameter instead of the standard 2.5". That extra half-inch makes a world of difference.

Are your casters still right for your new situation?

It's not uncommon for a chair to get moved from one office environment to another. When that happens, it's important to make sure you've got the right casters.

It only takes a few seconds to check. And only a couple of minutes to order a new set if you need them.

Just click here or call us toll-free at 1-877-MY-OFFICE and one of our experts will fit you with the right set of wheels.